Our positive reviews which you can read at our website, are legion. These veterans know how the Government works and whom to go to for their records. We have completed well over 150,000 requests, from E1s to a few O8s, that’s Privates to Generals for the layperson. Touchstone completes more record requests per unit time than all of our competitors combined. In the passing years, other military record “expeditors” have come and gone while Touchstone has thrived. Touchstone opened in 2006 we’ve been in business longer than any of our competitors (check domain registrations, and the Internet Wayback Machine). Why should I select Touchstone for my US military document research and retrieval needs? Secure your place in the queue by ordering your DD214 today. The sooner you order your DD214, the sooner you will receive it. The longer you wait, the longer it will take us to retrieve your DD214 (possibly by weeks or months). The processing queue is getting longer by the hour. However, for others, the government processes DD214 requests in the order they were received on a first-come, first-served basis. Emergency requests in regard to medical needs, funerals and housing are still prioritized. Most record facilities are open, but are experiencing delays due to significantly reduced staffing. So, your question may help us to help other clients as well.ĬOVID-19 NOTICE: How will the current COVID-19 pandemic affect the retrieval of my record? We add to this FAQ, too, primarily from the questions posed to us through our Support Ticket System. They respond to most tickets within 48 hours. The Touchstone support team monitors new posts and are on hand to provide their expertise, and if necessary, investigate your issue more closely. If you have a question not answered here, please open a Support Ticket from the above menu (login to your account is required). Although we recognize that each case is unique, our website’s Support Center, Help Desk, Frequently Asked Questions and online Support Ticket System – all provide additional resources to answer the most common questions, and to allow us to investigate any particular issue more closely. What should I do next?įor both efficiency and convenience, we encourage you to first use our online support resources available at our website: you can check the status of your case online by logging into your account at our website, the My Account link in the upper right hand corner, then going to your Order page where you will find our case notes and comments. I can't find the answer to my question here.
#Dd 214 copy fast upgrade
How can I upgrade my discharge from Less Than Honorable to Honorable?.Why haven't I received any email account notices, case updates, etc.I separated before 1950 and have my separation documents.Specific Orders, Morning Reports, Ship's Logs - Custom Research.How can I get a better quality copy of my record? How does Touchstone secure my personal information?.Can you tell me if your VetRecs ID cards will allow veterans onto the bases, PX, and commissary?.What is a Certification of Military Service, and why did I receive that instead of my DD214?.What do I do if I'm having some technical problems accessing my account, or downloading my record?.Who can obtain a copy of a veteran's DD214?.Will I get a refund if you cannot find my record?.Can I get a replacement DD256 (the Wall Certificate)?.What do I need to establish eligibility for a VA Home Loan guarantee? I have read you don't get a DD214 for reserve service.Can I get a DD214 for my Reserve Service?.Can I get a deleted DD214, the short form?.I've now waited weeks and it still has not arrived. I've already ordered my DD214 from the Government.How can Touchstone obtain a copy of my record faster than if I were to submit to the Government directly?.How does your Guarantee that "No One Can Get You Your Military Records Faster!" work?.How quickly can I get my DD214 with your Express Service?.I purchased your Guided Service, but I still haven't received my record from the facility.How can I check the status of my Express Service case?.Why should I select Touchstone for my US military document research and retrieval needs?.I can't find the answer to my question here.
COVID-19 NOTICE: How will the current COVID-19 pandemic affect the retrieval of my record?.
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